Privacy Policy | It Starts With YOU

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Privacy Policy

YouStoreHK is committed to respecting the privacy of our visitors and customers. We take this matter very seriously and have instituted rigorous policies and procedures to enforce your rights as stated herein. By registering at youstorehk.com, you are agreeing to the policies detailed below..


What if I communicate with YouStoreHK electronically?

When you send an e-mail to YouStoreHK or visit the web site, you are communicating with us electronically. When you send an email to youstorehk.com, you hereby consent to receive an e-mail in response. Sending an e-mail to YouStoreHK does not put you on our e-mail list unless your e-mail explicitly requests that you be put on the e-mail list. You hereby agree that all agreements, notices, disclosures and other electronic communications satisfy any legal requirement that such communications be in writing. All communications with youstorehk.com become the property of YouStoreHK.


What information does a YouStoreHK collect?

In order to serve you better, YouStoreHK collects and stores your personal information when you create a youstorehk.com account or join a YouStoreHK e-mail list. Joining an e-mail list requires your e-mail address only. Creating an account requires your first and last name, e-mail address, and a password. Purchases require the above plus your billing address, shipping address, and credit card information. Our system also records the IP address you use to connect to our site. We may use this data internally only for two reasons: 1) to personalize your experience on youstorehk.com and the marketing materials you receive from YouStoreHK or its partners, and 2) to prevent fraud on your account. We do not share this information with anyone except as may be required by law. We do use navigational information to understand how our visitors use youstorehk.com. We cannot and do not keep track of your browsing activity except as noted herein.


What does a YouStoreHK do with this personal information?

Your information is used to process your orders, personalize your shopping experience on youstorehk.com, and to comply with any legal requirements. By storing your personal information on a secure server, youstorehk.com is able to shorten your checkout process and allow you to check your order status online. At YouStoreHK, we also review what kinds of products appeal the most to our customers as a group. This statistical information helps us improve our offering in the same way that other companies change their catalog based on what sells best. If you have elected to receive e-mail offers, we would use this information about the kinds of products you buy from YouStoreHK to make other marketing offers to you.


Does youstorehk.com share any information it collects with outside parties?

YouStoreHK uses your personal information solely for your shopping convenience at youstorehk.com. We use this information to prevent fraudulent purchases, and our shipping company requires your name and address to deliver your order. Beyond that, YouStoreHK does not share any information it collects with outside parties except as may be required by law.


How does youstorehk.com safeguard my personal information?

YouStoreHK has implemented a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of employees who have special access rights. When you place orders or access your personal information, we offer the use of a secure server. All sensitive / credit information supplied by you is transmitted via Secure Socket Layer (SSL) technology and securely stored in youstorehk.com's database. Virtually all retailers - online and traditional - use this technology.


Does a YouStoreHK provide a way to update or remove personal information?

YouStoreHK provides a "my account" feature on our website youstorehk.com which allows you to modify and/or remove most of your personal information. This page can be accessed by clicking the "my account" link at the bottom of every page on the site.

How does youstorehk.com use my e-mail address?

Your e-mail address is used to create and identify your account on YouStoreHK. Your e-mail address is also used by youstorehk.com to correspond with you about any orders that you may place. If you have joined our e-mail lists, we may also use your e-mail address to notify you about special offers. If you have not joined our e-mail lists we will use your e-mail address solely for notifications regarding your purchases. E-mail list subscribers can elect to be removed at any time.


Does youstorehk.com use "cookies"?

A cookie is a small piece of information sent by a web site that is saved on your hard disk by your computer's browser. The cookie holds information a site may need to personalize your experience and to gather web site statistical data, such as which pages are visited, the internet provider's domain name and country that our visitors come from (e.g. "aol.com" or "msn.com") and the addresses of the sites visited immediately before coming to and immediately after leaving http://www.youstorehk.com However, none of this information is associated with you as an individual. It is measured anonymously and only in the aggregate. The information in the cookies lets us trace your "click stream" activity (i.e., the paths take by visitors to our site as they move from page to page). Cookies do not capture your individual email address or any private information about you. YouStoreHK may use third-party advertising companies to serve ads on our web site as well as third party companies to provide tracking and analysis of information and data collected from visitors to our web site. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous and YouStoreHK reserves the right to provide that information and data to these third parties. To browse without cookies, you can configure your browser to reject all cookies, or to notify you when a cookie is set. Each browser is different so check the "Help" menu of your browser to learn how to change your cookie preferences. Even without accepting a cookie, you can still access most of the features on YouStoreHK.


How can you remove your name from our direct mail or email list?

To have your email address removed from our list of addresses that receive information about new products, service, sales and promotions, simply click on the "Unsubscribe" link that appears at the bottom of any email and follow the simple instructions. Alternately, if you have created an account with youstorehk.com, you can also remove your email address from our list of addresses that receive information about new products and promotions by clicking on the "my account" button that appears on most every page of our Web site, logging into your account, clicking on the "edit preferences" button, and making the appropriate change.


PLEASE NOTE: It can take up to 3 business days to process this request so you may get another email from us. Thank you in advance for your understanding.

Your consent
you acknowledge that this privacy policy is part of the terms of service and you agree that using this site signifies your consent to YouStoreHK privacy policy.YouStoreHK reserves the right to change the terms of service, including this privacy policy, at any time, without advanced notice.YouStoreHK does not anticipate any changes to this policy, but if they occur, youstorehk.com will post the changes prior to their taking effect.

Tell us what you think
If you have any comments or questions about youstorehk.com


Contact Us:
YouStoreHK is keen to provide you with the best possible standards of online service. To help us, we would appreciate your comments and Suggestions on how we can improve your online experience with youstorehk.com.

YouStoreHK Customer Service:
For questions or comments regarding YouStoreHK products, services or web site content.
Email: sales@youstorehk.com

By Post :
Shop P4, G/F,
Sea View Crescent Plaza
8 Tung Chung Waterfront Road
Tung Chung, Hong Kong
Tel: +852-2415-4777 WhatsApp: +852-5603-2814
Fax: +852-2415-4977

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